EV Charger
Support Services

DC Rapid, Ultra Rapid & HPC electric vehicle (EV) charging station (EVCS) maintenance services

APS assists charger manufacturers, charge-point operators (CPOs) and infrastructure owners with the repair of Rapid, Ultra-Rapid and HPC DC chargers for battery electric vehicles (BEVs).

DC Charger maintenance services

With the UK governments 2020 announcement that they are to ban the sale of petrol or diesel engine cars from 2030, a further exponential increase in installations of all types of electric vehicle supply equipment (EVSE) is required. More Rapid DC and Ultra Rapid DC chargers for Battery Electric Vehicles (EVs or BEVs) are needed and fast!

Many bus and transport companies have successfully trialled BEV technology, sometimes with HPC chargers and overhead pantograph chargers. the logistics industry are now rolling out new electric powered vans, lorries and bus fleets to meet new sustainability criteria.

The pace of change is such that you might be looking for help meeting demanding SLA? Or you can see a technical skills shortage on the horizon, with not enough skilled engineers trained up to achieve the % uptime or availability demanded by the public and potentially by government legislation.

Manufacturers or importers of DC charging infrastructure come to us for help meeting warranty and support obligations in the UK. Brexit delays and Covid travel restrictions are making it even more difficult to maintain a Europe-wide solution to providing EV DC charger repairs and maintenance.

CPOs are finding that an out-sourced solution to site maintenance and repair services allows them to concentrate on their core business and expand more rapidly with less capital investment.

Out of the warranty period, charger owners may need help with annual maintenance, repair services and of course safety testing.

Electric Vehicle Charger Repair

Charger manufacturers and importers

APS can help you meet warranty objectives and deliver SLAs; particularly where expansion has left insufficient technical resources available in house or within the UK. We are also able to provide UK technical representation or establish an authorised warranty repair and maintenance service together with a local parts inventory for manufacturers entering the rapidly expanding UK market.

Charge point operators (CPO’s)

We provide out-of-warranty repairs on EV DC Rapid and DC Ultra-Rapid chargers, uniquely including repairs to a PCB or power module component level. There are significant cost savings and sustainability benefits available from repairing rather than replacing modules for those running tenders or contracts.

EVSE Infrastructure owners

Some earlier installations of DC Rapid chargers in UK are now aging. Some do not have a valid on-site maintenance contract. Additionally, repairs or support may not be available from the manufacturer. APS are able to call upon 19 years of DC Power experience and manufacturer connections to find and recommend a solution for you.

Home or AC chargers

Unfortunately we are not able to help you with a repair service for Home chargers at this time as the repair cost is often too high to justify financially. We would recommend you speak to a local electrician who understands EV chargers. Often, AC charger problems are related to software/firmware faults, cabling issues or poor installation rather than the AC charger unit itself.

Electric vehicle charging

Over 17,000…
power supplies repaired
and critically analysed

No fix, no fee…
if we fail to repair a faulty item
you pay nothing!

Express turnaround…
premium service available to
minimise expensive downtime

Fixed repair costs for the majority of units – simplify budgeting and purchasing operations.

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